Help
Support
Write to pevidios@proton.me and a human answers — usually within two business days. The most common questions are already answered below.
I paid for Premium but it is not active
Open the app, go to Profile → Premium and tap Restore purchases. Make sure you are signed in with the same Apple ID that made the purchase — a different ID, including a family member's, will not carry the entitlement.
If it still does not unlock, email us the date of purchase and we will sort it out.
How do I cancel my subscription?
Subscriptions are managed by Apple, not inside the app. Open the Settings app, tap your name, then Subscriptions, select CitizenReady and cancel. You keep Premium until the end of the period you already paid for.
I think an answer is wrong or out of date
Please tell us — include the question number and what you believe the correct answer is. Officeholder questions (President, Vice President, Speaker of the House, Chief Justice) change with elections and are the most common source of this report; the authority is always uscis.gov/citizenship/testupdates.
Can I reset my progress?
Yes. Deleting and reinstalling the app clears the local database and starts you from zero. Because progress lives only on your device, there is nothing to reset on our side — and nothing to recover afterwards, so be sure before you do it.
Which test am I supposed to take?
It depends on when your Form N-400 was filed. Filed before 20 October 2025, and you take the 2008 test — 100 questions, 10 asked, 6 to pass. Filed on or after that date, and you take the 2025 test — 128 questions, 20 asked, 12 to pass.
Both banks ship in the app. Switch between them in Profile → Which test are you taking? and the questions, lessons and mock format all change with it. USCIS is the authority on which one applies to your case.
Does the app work offline?
Completely. The app contains no networking code at all — every question, lesson, mock test and review session runs on your device, on a plane or in a waiting room with no signal. The only network activity that ever happens is Apple's own, when you buy or restore a subscription.
Accessibility or a bug to report
Send us the device model and iOS version along with what happened. Repeatable steps make a fix far faster. Accessibility reports go to the front of the queue.
Contact
pevidios@proton.me — for anything not covered above.